Privacy Policy

1. Information We Collect

When you use Seek Wander, we collect information you provide directly: your destination preferences, travel dates, party size, pace, budget tier, dietary requirements, and interests. If you create an account via our authentication provider (Clerk), we store your user identifier to associate saved itineraries with your account.

Log Data & Telemetry: Our infrastructure providers (Vercel, Clerk) automatically collect basic log data, including IP addresses, browser types, device identifiers, and request timestamps, strictly for security, rate-limiting, and operational purposes. This data is processed by those providers in accordance with their own privacy policies and is not used for advertising or sold to third parties.

2. How We Use Your Information

• To generate personalised travel itineraries based on your preferences
• To save and retrieve your itineraries when you are signed in
• To improve our service quality and monitor usage patterns (anonymised analytics)
• To enforce rate limits and prevent abuse of the service

3. Data Storage & Security

Your itinerary data is stored securely in a PostgreSQL database hosted by Supabase. Authentication is handled by Clerk, a third-party identity provider. We do not store passwords directly. All data is transmitted over HTTPS.

4. Third-Party Services

We use the following third-party services:

• Anthropic (Claude) is our AI provider used to generate your travel itinerary. When you submit a request, your travel preferences (destination, dates, pace, dietary needs, interests) are securely transmitted to Anthropic solely for the purpose of generating your itinerary. We do not permit Anthropic to use your data to train their public models. Data is processed under Anthropic's API terms, which prohibit training on API inputs by default.
• Google Maps Platform for destination search, maps, and place information
• Clerk for user authentication and identity management
• Booking.com affiliate hotel links. We may earn a commission if you complete a booking. Clicking these links is subject to Booking.com's own privacy policy.
• Vercel application hosting and edge delivery

5. Cookies & Local Storage

We use browser local storage to cache your saved itineraries for offline access. Clerk may set authentication cookies necessary for session management. We do not use third-party tracking cookies or advertising pixels.

6. Your Rights

You may delete any saved itinerary from your archive at any time. If you are located in the EEA or UK, you have the right to access, rectify, port, or erase your personal data. To exercise any of these rights or to request deletion of your account and all associated data, please contact us at the address below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

8. Data Retention

We retain your account data and saved itineraries for as long as your account remains active. If you request deletion of your account, all personal data and associated itineraries will be permanently removed from our Supabase database within 30 days of the request. Anonymised, aggregated usage data (such as cost logs with no personal identifiers) may be retained for operational purposes.

9. Children's Privacy

Seek Wander is not intended for use by anyone under the age of 13, or under 16 in the European Economic Area. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete that information promptly.

10. Contact

For privacy-related enquiries or data deletion requests, email us at privacy@seekwander.com